WHAT IS PRODUCT SOURCING?

In the dropshipping and eCommerce business, product sourcing refers to the entire process of finding (or ‘sourcing’) products to sell in your online store.

This whole process of locating suppliers or manufacturers, contacting them, asking them for the quality of the products, negotiating a price, and so on, is called product sourcing.

HOW DO YOU SOURCE SUPPLIERS?

We source suppliers & factories through the online marketplace, word of mouth referrals and our private network. Our goal is to work with the right suppliers who are reliable and fast. Ones that fully understand how ecommerce works.

ARE THERE ANY UPFRONT FEES FOR SOURCING?

Our sourcing service is free. You only need to pay when you approve the quote and are ready to start working with us

WHAT'S YOUR WORKING PROCEDURE ?

Upon you submitted your sourcing request,we will assign a professional sourcing assistant to follow it up,if you provided all the detailed information,you probably get an quote within 48 hours.

WHAT IF I ALREADY HAVE A SUPPLIER?

We can collaborate with your current suppliers and manage inbound shipment and order fulfillment. In this case you’ll only be charged for the fulfillment fees.

WHAT IS YOUR REFUND POLICY?

We offer a free replacement or full refund to you if there are quality issues, or if the package gets lost or damaged during transit.

WHAT KINDS OF PRODUCTS DOES YOUR COMPANY SOURCE FOR?

We mainly source for consumer goods due to our proximity to the largest wholesale market in China. also we source them from other cities. For example, we source electronics from Shenzhen city， Shoes & Garment from Jinjiang.Distance is never a problem, you will still get the product in time.

DOES YOUR COMPANY KNOW ALL INDUSTRIES/COMPANIES WELL?

We have sourced many different kinds of products. However, we cannot be experts in all industries.

For a fact, everyone has his/her knowledge blind area.

Whenever we get a new product, we learn from it and contact experts from either the factory or supplier. With this kind of cooperation, we ensure the entire sourcing process is efficient.

HOW DO YOU SEARCH FOR SUPPLIERS IN CHINA?

We do a comprehensive online search. Our company collects this information via Chinese search engine and business portals.

The Tesen team evaluates and assesses each supplier by doing a thorough inspection of every product they offer. We then filter good suppliers who can then send us their quotation and sample products.

Offline: We have also accumulated many factory resources from the local city, wholesale markets, trade fairs, friends’ introduction etc.

HOW CAN YOU START COOPERATING WITH US? IS THERE ANY LIMIT?

Just tell us what products or services you need. We will then take you through a step-by-step process on how to get it faster at the best market price.

Even new importers find this to be an easy process. For more information, please check how we work page.

HOW DO YOU GUARANTEE THE QUALITY OF GOODS WHEN THEY ARRIVE AT YOUR WAREHOUSE?

When goods arrive to our warehouse, we open every box to check quality, color, quantity, size, and take HD photos for you to confirm. For some customized orders, we start the quality control process during production.We ask the manufacturer to send us samples from the bulk production process.

WHAT PRODUCTS CAN YOU HELP US TO SOURCE ?

We can source any products according to your request. Just email us your request details:such as product photos,quantities,colors,Size,product data ,delivery time ….etc. We will give sourcing details within 24 hours . Time is money .

DO YOU COOPERATE WITH AMAZON SELLERS ?

Of course,we know Amazon is very popluar now ,also We offer complete service for Amazon Sellers, including customized packaging, Amazon label, FBA Shipping, etc. We are the best Amazon Purchasing Agent for global sellers.

HOW CAN I PAY AND WHAT PAYMENT METHODS DO YOU ACCEPT ?

We accept bank transfer, PayPal, Western Union, Money Gram. etc

DO I NEED TO SEND MY SAMPLES TO CHINA ?

It is not always necessary to send your samples to China.  It’s better to give us sample diagram by CAD or 3D ,Also give clearly details ,such as size,photos..etc.We will help you to source soonest once get your samples details.

COULD YOU ARRANGE THE SHIPMENT FOR US ?

Of course, Almost all the customers asked us to arrange the shipment for them.Becuase we can handle customs  clearance for you and make sure you can receive goods on time. We also Professional reliable logistic forwarder who can deliver to your door.

ARE YOU EXPERIECED WITH SHIPPING TO THE USA?

Yes,Most of our customers they are from UK,US,Canada,we are very experienced with shipping to USA and shipping to Amazon warehouses .

ARE YOU ABLE TO GET US CERTIFICATES FOR ITEMS WHICH NEED THAT?

Under usual practice ,factory will provide certificates,If you need us to help it depend on what kind of certifications ,you can submit your sourcing requests ,and our specialist will take care of your conce