WHAT KIND OF DROPSHIPPING SERVICES DO YOUR HAVE?

We offer a variety of services that we believe we can satisfy your different demands in supply chain:

--Free Product Sourcing

--Placing Orders & Purchasing

--Quality Inspection & Warehousing

--Customized Packaging

--Shipping & Delivery

HOW LONG IS DROPSHIPPING FROM CHINA?

We usually fulfill orders within 24 hours after wehave received them as long as we have your product in stock.

Expected shipping times:

Express (business days):

United States 5-8

United Kingdom 4-6

Australia 5-8

Canada 5-9

New Zealand 6-9

France 5-8

Germany 5-8

Italy 6-8

Spain 5-8

Standard (business days):

United States 7-10

United Kingdom 5-8

Australia 8-12

Canada 10-15

France 6-10

Germany 6-10

Italy 8-10

Spain 6-10

Netherlands 6-10

Belgium 8-12

Luxembourg 8-10

Poland 8-12

Sweden 6-10

Austria 6-10

Denmark 6-10

Ireland 8-12

Bulgaria 8-12

Croatia 6-10

Czechia 6-10

Estonia 8-12

Finland 8-12

Hungary 6-10

Latvia 8-12

Lithuania 8-12

Malta 10-15

Portugal 6-10

Romania 8-12

Slovakia 6-10

Slovenia 6-10

PROVIDE BRAND OR PRIVATE LABEL MY PRODUCT OR PACKAGING?

Yes, we can brand your product packaging, inserts, and instruction leaflets. We can do customized logo on the product and packaging according to your requirement.we will quote you based on your requirement on the craft and material.

PROVIDE STORE MY PRODUCT IN YOUR WAREHOUSE?

Yes we can. We advise you to order your product in bulk through us and store it in our warehouse for faster processing times.

WHERE ARE YOU LOCATED?

Our headquarters office is located in Xiamen,Fujian, China, we have Xiamen ,Yiwu,Shenzhen Chinese warehouses.

We also have overseas warehouses in the United States, UK, Europe and Australia.

HOW DO YOU FULFILL MY CUSTOMER ORDERS ON SHOPIFY?

We integrate with your shopify store via an app. Once we have sent your orders out, All packages are shipped under the name of your online store, but not the dropshipping company.Your orders will be fulfilled and shipped out FAST at your single click. Tracking numbers will be auto-updated to each of your order.

HOW DO YOU ACCEPT PAYMENT?

We accept payment via Payoneer or bank transfer to our GBP, USD or EUR accounts in China. And also PayPal, Western Union etc

DO I HAVE TO PAY UPFRONT?

Yes, if you are looking to buy in bulk and store goods at our warehouse then we will require payment to cover 3-5 days of fulfillment in advance.The money paid in advance goes towards your balance with us and will need to be kept above zero for fulfillment to continue.

WHAT HAPPENS IF A CUSTOMER ORDER IS DAMAGED OR LOST?

Any products that arrive damaged or lost will be re-sent by us unless the following is true:

Customer input incorrect address

Recipient refused package and marked returned to sender

Packaage undeliverable because buyer was unable to receive after multiple attempts

Delayed package arrival due to unexpected delays

COULD YOU SOURCE PRODUCTS FOR ME?

Yes, we can source high-quality products for you at low prices, you just need to send us a link or a picture of the product.

COULD YOU OFFER CHINA QUALITY CONTROL?

Yes, we have our own quality inspection department, our quality inspectors will randomly check each batch of goods and fill a report with the results. We can also provide pictures and videos of the quality control.

COULD YOU OFFER BLIND DROPSHIPPING?

Yes, we offer professional blind dropshipping, using local tracking numbers and packaging that does not contain any Chinese characters or the supplier invoice.

COULD YOU HAVE ACCESS TO FAST SHIPPING SERVICES, IF SO, WHAT ARE THEY?

Yes, we have cooperation with cross-border logistics companies such as UPS, DHL, YunExpress, and YDH that allow us to get discounted shipping prices for you.many flexible shipping options to meet your product’s attributes. Extending more than 25 Fast Special Shipping Lines To Worldwide.We can also choose the most suitable route for you according to your shipping budget.

WHAT COUNTRIES DO YOU SHIP TO?

We can ship your products to any country.

ARE THERE ANY PRODUCTS YOU DO NOT SHIP?

We do not ship flammable or perishable products.

WHAT IS YOUR RESPONSE TIME?

Our customer support is available 24/7 and we respond to any type of inquiries within 30 minutes.

WHAT IS YOUR REFUND POLICY?

We will offer a full refund or replacement if:

– The products are badly damaged.

– Pictures or videos that prove such damage are provided within three days after the product is delivered to the final customer.

WHAT IS YOUR RESEND POLICY?

We will offer free resend service if:

– The customer provided the correct address, but the package was returned to the overseas warehouse

– The courier company made a mistake during the delivery.